Travelport, a worldwide expertise firm that powers journey bookings for a whole lot of hundreds of journey suppliers worldwide, at this time introduced the launch of Smartpoint Cloud on Travelport+. As the one trendy retailing platform constructed for companies, Travelport+ will now ship a extra intuitive and environment friendly means for journey brokers to promote and repair journey, all whereas growing gross sales of higher-value companies for suppliers. Via Smartpoint Cloud, brokers will be capable to simply search, filter, discover and create tailor-made packages to swimsuit each buyer sort, together with absolutely customizable lodge and flight search choices and NDC provides.
“Journey brokers are the true retailers of our business, and launching Smartpoint Cloud on Travelport+ will assist our companions to ship extra worth to each their purchasers and suppliers,” stated Tom Kershaw, Chief Product & Expertise Officer at Travelport. “Like several good tech innovation, these instruments are easy to make use of and sort out key challenges confronted by the journey advisor neighborhood. Smartpoint Cloud will additional personalize agent workflows, assist drive extra income, and most significantly, impress prospects.”
Constructed with the perception that companies want to coach and onboard new brokers, the graphical person interface (GUI) on Travelport+ is designed to supply a extra user-friendly, easier expertise that hastens agent workflow. Brokers preferring to work in a standard (cryptic) interface have the flexibleness to take action.
Smartpoint Cloud’s retailing storefront helps brokers perceive provides and make extra knowledgeable selections inside the sturdy choices of air, lodge, automotive, and rail content material out there. It supplies higher standards to permit straightforward comparisons from any supply, together with each NDC and conventional air content material facet by facet.
Smartpoint Cloud additionally helps present extra transparency on provides, enabling brokers to have the related info for comparability buying at their fingertips. Moreover, the newly expanded Journey Quote capabilities combine each GDS and NDC provides, enabling brokers to current extra custom-made decisions and higher service, whereas providing vacationers the flexibility to extra simply examine costs. Smartpoint Cloud additionally enhances trade capabilities to automate the calculation of correct trade prices and scale back errors.
Mike Cameron, CEO of Christopherson Enterprise Journey commented, “Smartpoint Cloud permits our brokers to have entry to all journey content material, together with NDC, in a contemporary web-based interface that enables them to work wherever, on any machine, anytime. It additionally permits our operations to be streamlined and can dramatically lower our coaching prices. It’s clear Travelport understands what trendy retailing ought to seem like and this might be a recreation changer.”
An Innovation for Suppliers Too
As Smartpoint Cloud equips brokers with new instruments that allow them to raised perceive the main points of a proposal, suppliers can anticipate to spice up their gross sales by seamlessly showcasing their high manufacturers and greatest merchandise to their goal prospects. Provider content material is organized and promoted by way of concise and user-friendly matrix shows that allow easy comparability of content material from numerous sources, resembling NDC and conventional airline content material. The attribute-enhanced searches, that present brokers precisely what’s included, assist brokers to turn into higher retailers and upsell vacationers with choices which are most necessary to them. Smartpoint Cloud additionally makes it simpler for brokers to service journeys and handle exchanges independently.
Anthony Rader, Director of Airline Retailing Expertise at American Airways commented, “We’ve seen the course Travelport is taking in direction of supporting trendy retailing. The Smartpoint Cloud and Travelport+ answer is de facto compelling and superior.”
Travelport was the primary GDS to efficiently provide an entire answer for American Airways (AA) NDC content material, first on Travelport+ practically a yr in the past, and as of this week, throughout your complete Travelport portfolio. The corporate’s primary dedication has all the time been guaranteeing its prospects have entry to all of the content material they want, no matter airline, channel, or expertise. Delivering on that promise quicker than its rivals, this newest integration of AA NDC content material is a first-rate instance of the corporate offering what brokers want in a scalable, seamless, and serviceable method.
