Mews is all the time in search of world-class expertise throughout all features of the enterprise. This week we’re chatting to Luc van der Donk about one such position: the place of Sales Supervisor. Luc has already spent 3.5 years with Mews, nearly all of which was as a Sales Manager inside the Benelux (Belgium, Netherlands and Luxembourg) space.
We requested Luc how his Mews story unfolded and what he’d say to anybody considering of turning into a Mewser.
First issues first: what do SMB Managers do?
At Mews we break up our prospects into two broad classes, one is Small and Midsize Companies (SMB) and one is Mid-Market. The position of the Gross sales Supervisor is to give attention to SMB prospects, prospects and alternatives, in hospitality extra particularly meaning duty for unbiased inns and lodge teams with as much as 5 properties. Our Gross sales Directors tackle the mid-market alternatives. As an SMB Supervisor, I not participate in energetic gross sales, however I allow my workforce to make them profitable and associate with prospects in order that they be a part of Mews. I like it!
Bought it, your job is to empower others. How did you find yourself being an SMB Supervisor?
This is a new position — I’m at present the one SMB Supervisor at Mews, however we plan to rent extra because the workforce is rising rapidly. As we grew, it turned clear that we wanted to shuffle the present industrial groups. Having labored as a Sales Manager for the final 3.5 years, stepping as much as lead my workforce was a really natural step for me.
Do you miss Gross sales?
Sure. It took a while to get used to not closing offers anymore, and the thrill that comes with that. Nevertheless, to share my information and expertise with my workforce and see them shut alternatives is extremely thrilling.
So, what does a profitable day appear like for you?
A profitable day helps my workforce progress with their pipelines and offers by dedicating time to thorough one-on-ones. I additionally present walkthroughs of offers to make sure everybody has the means to succeed. That is particularly essential for junior workforce members — in order that they will showcase their full potential from the get-go and maintain buying the abilities essential to develop.
What makes your position distinctive?
The private connection I’ve with everybody on my workforce and the quantity of power and a focus I can provide to every of them.
What’s the most difficult side of being an SMB Supervisor?
There are various issues I have to cope with day by day. I like being the spine of my workforce, however typically my day consists solely of placing out small fires. And that may be a excellent time to remind myself of how rewarding it’s to make things better and get the mandatory processes going.
Who’re the best candidates for Gross sales Managers? Hunters or farmers?
People who find themselves each, ideally with 5 years of expertise in Gross sales workforce administration or consultative promoting. I’d say the important thing to success on this position is exhibiting empathy and having the ability to perceive different folks’s views. You have to be daring sufficient to ask questions resembling: What actually occurred with that deal; why do you assume we misplaced or gained it?
What would be the largest shock for any new Gross sales Supervisor?
What a tremendous firm Mews is. How flat the group is, how simple it’s to speak with the CCO or the CEO and the way a lot freedom you’ve gotten in designing your position. Particular shout out to the communications workforce who’s tremendous open to vary and modern concepts. Simply know that Mews is the kind of firm the place, in case you create momentum, you’ll be able to go tremendous far.
Feeling impressed to fill in a job software? Discover out extra about working at Mews and look at our open roles.