Submitted
by Barry Mole on 28/10/2023
Rescued
In September 2022 I went on a vacation to the Northern lights all booked by Melanie. Throughout my lengthy flight from Singapore to Helsinki I had a minor medical incident and sadly the coverage of Finnair (and I believe all airways) if there’s a medical incident, land on the nearest airport and offload the passenger. I completed in Baku, Azerbaijan within the early hours of the morning. I notified Melanie as quickly as I might and, even though she was heading for Spain inside the subsequent couple of days herself, Melanie had me on a flight to Heathrow, in a single day lodging on the airport, and an ongoing flight to Oslo the subsequent day to catch as much as my tour. This was all primarily brought on by the delay of a Virgin flight by 10 hours out of Melbourne throughout the interval when airline flight cancellations/delays had been rampant. Melanie even had the data to assume forward and instructed I fly over 1 day earlier to Oslo which I did and mainly was in a position to meet up with my group.Thanks Melanie.
Superb journey agent
Melanie has organised all of my quick and prolonged household holidays for a few years now and each single one has been excellent. She takes the time to know precisely the kind of vacation that fits everybody, she is meticulous in planning and the most effective a part of happening a vacation organised by Melanie is that I haven’t got to consider a single factor. She has already accomplished all of that for me…..so I simply get to focus on having fun with the wonderful locations and the time with my household.
Submitted by Martine Oglethorpe on 30/10/2023
Europe whirlwind
Presently on a 5 week whirlwind Europe journey and the organisation Mel put into this journey was phenomenal. Every part has run easily as my daughter and I navigated London, Greece, Italy and Paris. Extremely suggest this service a lot I’ve booked extra journeys developing.
Submitted by Lynette Mcconchie on 28/10/2023
Greatest Journey Agent Ever!
A journey agent is a lot extra than simply the one that books the flights and lodge. Melanie utterly will get that! From the pre journey organising and reserving, to serving to plan essentially the most excellent itinerary, to stepping in when issues go flawed (Covid anybody?) even these final minute flight unavoidable flight cancellations. She is at all times only a name away from getting the journey again on observe! She places as a lot love and care into reserving the right journeys for her purchasers as she would for her family. I couldn’t suggest her extremely sufficient. All of the awards and accolades which have come her means over time are so deserved. I’d by no means go anyplace else and have really helpful her to everybody I do know.
Submitted by Crista Lyon on 27/10/2023
Why it is best to use a journey agent – Melanie Carter is the rationale
Melanie Carter has been nice as our journey agent. She is skilled, educated, responsive and I extremely suggest her.Our journey to the Center East has simply been cancelled as a result of safety state of affairs there and Melanie has gone above and past to make sure we obtain a full refund. That is the rationale I take advantage of a journey agent – when issues go pear-shaped they’re there for you.
Submitted by Julie Stewart on 26/10/2023
Incredible expertise!
We wanted a European vacation, initially a Trafalgar tour, however that didn’t work out. Mel then helped us manage our personal journey, from the airfares to the land itinerary to airport transfers. I didn’t need to do a factor! We frolicked in London, Paris, Rome and nation Italy and all of it went easy crusing. Mel had booked excursions for us, from Harry Potter Studios to Disneyland, Eiffel Tower Summit Tour, Vatican Metropolis, to call just a few. The lodging she organised was additionally all spot on. To prime it off, there was an App to entry all of the vouchers so it was all very simple and accessible. Look no additional to Mel once you wish to manage your individual vacation as she made ours such a memorable one!!
Submitted by Julie Hong on 02/10/2023
We extremely suggest Melanie!
I can’t suggest Melanie sufficient! She is at present organising our third household vacation and there’s no means we might do it with out her! Melanie is so educated about all features of journey and thinks of all of the minute particulars that we’d have missed ourselves. Her consideration to element signifies that our holidays have gone completely to plan and we at all times marvel on the means she plans for issues that may not have occurred to us till we arrived.
Our most up-to-date vacation in Vanuatu was spectacular, Melanie helped us discover the right lodging that met all of our household’s wants and she or he organised our flights and transfers too. We’re excited for our upcoming European vacation and really feel assured that every one is taken care of because of her!
Melanie is cheerful and pleasant and nothing is ever an excessive amount of bother for her. We will likely be utilizing her companies for all future holidays definitely!
Submitted by Trish Brimelow on 02/08/2023
Superb expertise!
Mel has at all times offered nice companies and assist when reserving our journeys.For our most up-to-date journey to Europe she was in a position to assist us create an incredible itinerary and every little thing went easily, we even obtained a room improve. The one subject we had was some misplaced baggage and Mel was out there to assist us with some suggestions and recommendation whereas we had been away. The vacation was excellent and am tremendous grateful for Mel’s assist alongside the best way!
Submitted by Chelsea on 01/08/2023
An impressive household vacation because of Mel!
I got here into an sudden inheritance final 12 months and wished to take my household on a vacation to Fiji. I didn’t know the place to start out planning. A pal really helpful Mel Carter and she or he was really wonderful.Having been to Fiji, i feel I recall she mentioned 16 occasions, she was an knowledgeable and Mel clearly liked the nation and the folks.Mel mentioned our wants and made the entire course of really easy; giving recommendation on the place to remain to swimsuit our household of 9; and at all times answering any queries promptly – and I did have just a few alongside they means. Mel was at all times very affected person and educated.My daughters, their husbands and the 4 grandchildren aged 2, 4, and a couple of x 6 12 months olds, and myself had essentially the most enjoyable, fulfilling vacation on the Shangri-la – the adults all admitting they’d by no means returned from a vacation so relaxed.Many because of Mel. An absolute skilled who I’ve no hesitation in recommending must you want you want a educated {and professional} journey agent.
Submitted by Anne Dros on 06/02/2023
A implausible agent
Very grateful to have discovered Melanie to help us with our household vacation to NZ.Gave Mel a common thought of what we wished and she or he offered us with an in depth plan with heaps of recommendations and alternate options which allowed us to have a implausible 10 night time vacation.At all times out there to reply any questions we had given the vacation planning novices we had been.Wouldn’t hesitate to make use of her companies once more. Do your self a favour and get involved with Melanie.
Submitted by Paul on 21/12/2022
Above expectations
Mel went above and past concerning our journey. All through the challenges of covid, she saved in contact and amended our journey particulars twice – making certain we nonetheless obtained an incredible deal which fitted our wants and most significantly lastly obtained us to Fiji! She exceeded our expectations and we might fortunately suggest her to anybody.
Submitted by Sarah on 03/05/2022
Vacation celebrity!
Simply chatting to Melanie about a few of her travels has me prepared to start out planning my subsequent journey.She has in depth journey expertise and business data, she is tremendous pleasant and comfortable to present you journey concepts in the event you get caught. She is accessible for recommendation and all these little issues you might not take into consideration earlier than reserving an journey. Having a journey agent has allowed me to be totally immersed in the most effective elements of journey.Melanie deliberate my whole honeymoon, which is a god ship for any couple planning a marriage!She has saved me from numerous hours on the web looking for the fitting lodge or tour package deal.I’m so wanting ahead to planning my subsequent journey with Melanie. I’m considering a Daintree Rainforest and Nice Barrier Reef journey, then Japan or again to Paris?Thankyou Melanie, you’re a star!
Submitted by Renee Waters on 22/10/2021
Holidays
Melanie has deliberate quite a few holidays for our household with essentially the most wonderful one being our journey to Africa. Her thorough analysis and detailed planning ensured that every little thing was organised for us so all we needed to do was take pleasure in this as soon as in a lifetime expertise. She was a pleasure to take care of.
Submitted by Sam Eire on 22/10/2021
Incredible Service Superior Vacation
I had Mel ebook my women journey to Bali and all I can say was OMG, the resort was wonderful it was really like the photographs.Mel went above and past making this journey a vacation to recollect, she organised our massages, excursions and even a stunning birthday cake was ready for us upon arrival, it was a particular second.Can’t wait to ebook once more with Mel and her wealth of journey data plus she has the most effective character.Extremely suggest
Submitted by Karen Moraitis on 21/10/2021
Household holidays
We now have had Melanie organise our household holidays and she or he is really wonderful. She thinks of every little thing and have by no means had an issue even when going to a number of completely different locations within the one vacation. We now have had some good journey brokers however need to say she is on the prime of the checklist. We’d extremely suggest her if you would like a stress free vacation organised.
Submitted by Roslyn Eire on 21/10/2021
Excellent Service
Melanie helped me ebook my a lot wanted vacation, (clearly pre pandemic!) her consideration to element was wonderful, she considered issues that hadn’t even crossed my thoughts, and was out there to be contacted once I was on location with out hesitation (as i forgot a few of my paperwork) I can’t suggest Melanie sufficient to plan your subsequent vacation, and Sick make sure you attain out to her as soon as the borders are opened and I can head again to a a lot wanted tropic location!
Submitted by Dina Karamaloudis on 21/10/2021
Superb Journey Agent
I’ve used Melanie for all my journey over the previous 6 or 7 years for each my quick household journey in addition to bigger prolonged household journeys of as much as 14 folks. She has at all times been so wonderful at understanding precisely what our household desires and has helped us create among the best reminiscences. A spotlight was a visit she organsised for us to South Africa which was completely seemless in the entire journeys, flights, folks assembly us for day journeys and all of our connections by no means missed a beat. It was so fantastic understanding we had nothing to maintain besides having fun with ourselves. Melanie is enthusiastic about her work, she has such in depth data of all journey locations, pays a lot consideration to element, takes time to know precisely what you need and I could not suggest her extra extremely. And within the phrases of my 17 12 months previous nephew “Wow that Melanie at all times comes via with the products doesnt she?” Thanks and we stay up for many extra journeys sooner or later!
Submitted by Martine Oglethorpe on 21/10/2021
Above and Past Service!
Melanie has been our go to for all issues journey associated for years. She is by far essentially the most devoted journey skilled there’s. Her steering and recommendation at all times focuses on us as particular person folks, somewhat than some commonplace reduce and paste strategy like different firms do. She put a lot time and power into planning our excellent journeys, actually making certain it’s perfection for us. When covid hit and our European vacation needed to be cancelled she spent over a 12 months combating for our credit and refunds for us. Lengthy after some other agent would have thrown within the towel. She is fabulous and we are able to’t suggest her extremely sufficient to all of our family and friends.
Submitted by Crista Lyon on 21/10/2021