Nice airports not solely make it simple to get from right here to there, however in addition they be sure passengers benefit from the time they spend contained in the terminals.
Which airports do it greatest?
That may be exhausting to measure. However the Air Service High quality Awards, handed out by Airports Council Worldwide (ACI) since 2006, do job of recognizing excellence in airport buyer expertise and in a wide range of different classes.
To choose the winners, ACI and Amadeus, a journey know-how firm, interview vacationers whereas they’re in airports. The surveys embody questions on wayfinding, check-in, purchasing and eating choices, in addition to cleanliness, staffing, and different efficiency indicators.
The Winners
For 2022, 144 awards are being awarded to 75 airports world wide. Classes embody Finest Airports by measurement and area, in addition to Airport with the Most Devoted Workers, Best Airport Journey, Most Pleasing Airport, and Cleanest Airport.
You possibly can see the total listing of profitable airports right here, however we’ve picked out some highlights.
Cleanest Airports
In North America, the cleanest airport awards go to Fort McMurray Worldwide Airport (YMM) in Alberta, Canada; Gerald R. Ford Worldwide Airport (GRR) in Grand Rapids, MN; and Greenville-Spartanburg Worldwide Airport (GSP) in South Carolina.
Most Pleasing Airports
ACI says this award acknowledges the highest surveyed airports for his or her choices (eating places, retailers, leisure) and for his or her efforts to make the ready time pleasing and comfy.
Fort MacMurray Worldwide Airport (YMM) and Gerald Ford Worldwide Airport (GRR) – winners within the cleanest airports class – picked up awards on this class as nicely, together with Willian Interest Aiport (HOU) in Houston.
Finest Airports
The Finest Airport awards go to airports with the highest 20% general satisfaction rating by measurement and area.
Listed below are the winners in North America:
Over 40 million passengers per 12 months: Dallas Fort Value Worldwide Airport (DFW) and San Francisco Worldwide Airport (SFO);
25 to 40 million passengers: Detroit Metropolitan Wayne County Airport (DTW) and Minneapolis/St Paul Worldwide Airport (MSP);
15 to 25 million passengers: San Jose Mineta Worldwide Airport (SJC);
5 to fifteen million passengers: Indianapolis Worldwide Airport (IND), Louis Armstrong New Orleans Worldwide Airport (MSY), and Milwaukee Mitchell Worldwide Airport (MKE);
2 to five million passengers:
Gerald R. Ford Worldwide Airport (GRR) and Greenville-Spartanburg Worldwide Airport (GSP):
Underneath 2 million passengers: Fort McMurray Worldwide Airport (YMM).
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