Submitted
by Greg on 10/05/2024
Transformed. Pleasant, Skilled Recommendation that was tailor-made to our household
We lately returned from a household vacation in Japan organised by Kim. The straightforward abstract – “one of the best household vacation that we’ve been on”, in no small half as a result of Kim’s experience. This was the primary time we’d labored with a journey professional like Kim and would extremely advocate her. From the preliminary name, Kim took the time to get to know us, perceive the kind of vacation that we wished, and the totally different pursuits of everybody within the household. Kim then got here again with a proposal that included a spread of distinctive experiences based mostly on the totally different pursuits of us and our youngsters. Kim then tweaked the proposal after speaking it by means of with us, touchdown on a closing plan that we have been actually enthusiastic about. Kim repeatedly up to date us as key elements of the journey have been booked, and every week out from departure got here to our home to speak us totally by means of the ultimate particulars. As soon as in Japan, all the pieces that Kim had organised – transport, resorts, experiences – went totally to plan and has given us lifelong household reminiscences.
Superb
Kim was fantastic within the planning phases of our vacation, she listened to what we have been after and got here up with a package deal that suited everybody. Kim did a tremendous job main as much as our vacation by offering all of the paperwork and itinerary so that each stage of our vacation was seamless. I’ll positively be reserving with Kim once more.
Submitted by Deb Illgith on 08/10/2024
Fiji Household Vacation
Kim Mason was wonderful with serving to us arrange our Fiji household vacation. She took care of all the pieces from the flights, lodging, transfers and a few household actions for after we have been there. We had probably the most wonderful vacation and realizing it was all taken care of earlier than we went was a giant weight off of our shoulders. I might advocate Kim to anyone for taking good care of all preparations and will certainly be utilizing her once more every time I journey sooner or later. Thanks a lot Kim
Submitted by Kim Ash on 08/10/2024
Prime class journey agent
Kim helped organise a multi-country household vacation for us. It was advanced and at a problem time of 12 months.Kim is exactly the kind of journey guide you need: she is responsive, educated, pleasant and never afraid to share her views on what she thinks is best for you. She has been to most of the locations she recommends so is aware of the resorts/resorts and places intimately. She additionally doesn’t simply push the costliest resort. She works out what’s most fitted inside your price range. Total, a delight to take care of and we’ll use her once more!Thanks Kim!
Submitted by David Taylor on 12/03/2024
Winter Wonderland
Kim organised our journey of a lifetime for a White Christmas in Canada. Kim inspired us to remain on the Fairmont Lake Louise and I’m so glad we did. It’s one thing that my household will keep in mind without end. The planning was spot on for each facet of our keep. From the resorts really helpful to day excursions and actions, all the pieces went off with out a hitch. And nothing dissatisfied. Would extremely advocate Kim to any of our family and friends trying to e book their abroad vacation. Thanks Kim.
Submitted by Kylie Warnes on 29/01/2024
Abroad Excursions by Kim Mason
We travelled to Greece France and NewYork final September October and had the pleasure of Kim’s experience in reserving our excursions, flights, resorts and transfers. Kim’s expertise on this discipline is second to none. When all the pieces was organized Kim got here to our dwelling to undergo the entire 4 week journey double checking that we have been proud of all that was booked. In fact we have been and all the pieces went to plan. It was comforting that we knew Kim was obtainable to assist if we had any points throughout our journey. Thanks Kim and we’ll positively use your providers subsequent time we journey!!
Submitted by June Stephenson on 25/01/2024
Kim Mason – the pleasant and thorough agent
Kim has been my journey agent for greater than 15 years and I’ve all the time discovered her to be really easy to take care of. Whether or not it’s a easy journey to New Zealand or a posh around the globe, multi-stop itinerary, nothing is simply too tough. There’s all the time a smile in her voice after we converse on the telephone and she or he is filled with attention-grabbing strategies. That onerous to search out room in a busy location, no drawback. Greatest journey insurance coverage price, she has it. I am trying ahead to setting Kim some extra journey challenges and seeing her response.
Submitted by Michael Sinclair on 18/01/2024
Each base lined….
Kim organised our 5 week household journey to Europe in November/ December 2023 and, from the outset, offered exemplary service, numerous useful strategies & made the complete journey planning course of gratifying & stress free. Her consideration to element and information of one of the best resorts in Iceland, Spain & Hong Kong, ensured that we have been all the time nicely positioned. She managed to seamlessly suggest an itinerary that labored for us all and we’d extremely advocate her providers to anybody trying to organise a visit with some complexity, Nothing was ever any hassle. We liked the Journey Managers app, which offered an in depth itinerary & journey paperwork on every of our telephones, with out the necessity for wifi to entry. Kim was a pleasure to work with and, having now utilised her skilled experience on a couple of event, we confidently advocate her to any potential traveller.
Submitted by Sue Deller on 15/01/2024
Tour of Denmark, Paris and London
We’ve got lately returned from a European journey organised by Kim Mason. We visited Denmark, Paris and London.Proper from the primary second I spoke with Kim, she was very skilled, organised and educated. She listened to our wants and had many strategies for issues that we’d get pleasure from. She responded shortly to my a number of emails and was in a position to adapt after I modified the purpose posts a few instances. Every thing was nicely communicated and she or he took the time to have a closing pre-travel assembly the place she went over all the pieces intimately and offered all of the journey documentation. We felt nicely ready for our first European journey.All of the journey, switch and tour preparations have been seamless and nicely chosen. The itinerary labored fantastically and every of the excursions have been participating and enjoyable.We will certainly use Kim once more after we subsequent journey abroad.We had a blast!
Submitted by Fiona Sutton on 13/09/2023
Greatest journey agent on the market!
We have been lucky sufficient to spend a month in UK/Europe in the summertime as a household of 4 (two youngsters beneath 10 and two adults). We’ve got engaged Kim quite a few instances to assist us organise holidays (from native Australian journeys, Fiji and now Europe/UK), and as all the time, she was good. Extremely dependable and responsive, she works inside your price range and finds absolute gems to make sure your vacation is strictly what you’re after. Kim is so pleasant, approachable and her information is second to none. In the event you’re on the lookout for a journey agent, then I extremely advocate Kim Mason!
Submitted by Emma on 15/08/2023
All the time giving nice experiences
We’ve got used Kim for a lot of of our holidays, ranging from our honeymoon. I now belief her with each vacation. I don’t want to fret if I’m lacking out on one thing after we journey as she has considered all the pieces. All the time picks the best location and lodging. It’s good realizing that we now have a journey agent that is aware of our household, our price range to provide us a tremendous vacation.
Submitted by Sally Penney on 31/07/2023
A superbly excellent household trip
We hadn’t met Kim after we selected her for a multigenerational European vacation set for April 2020. We’re so grateful that Kim was our alternative. Not solely did she seamlessly plan a spectacular vacation however when covid closed borders weeks earlier than we have been to go away, she turned advocate, ally and champion – managing flight refunds and beneficiant vouchers for lodging that may have been past {our capability} and endurance.Quick-forward 3 years and she or he has supported our reinvented plans for now 17 folks, grandparents, mother and father, and 5 youngsters 10, 8, 5, 5, 22 months. Kim discovered excellent lodging for this numerous group – typically collectively in a French nation ‘Manoir’ or a sensible Georgian Townhouse in London, or close to one another in a mixture of household suites/single rooms in excellent resorts throughout Europe. Transfers have been a spotlight: correct ‘coaches’ to hold all baggage and toddler gear. We had the smoothest of journeys, realizing that Kim was on the finish of a telephone if something went mistaken.
Submitted by Kerrie And Bruce Ramsay on 08/05/2023
Nice Australian Journey
We lately returned from a beautiful journey from Sydney to Perth on Indian Pacific, driving to Broome and crusing to Darwin. It was an effective way in Kim did a terrific job in placing it collectively for us and all went like clockwork
Submitted by Greg Ball on 19/07/2022
Thanks once more Kim!
Kim has been reserving holidays for our household since 2017. We stay in Melbourne so have by no means had the chance to fulfill her, but every time I contact her with our vacation concepts, she is sort of a good good friend we now have recognized for years, prepared with glorious recommendation and proposals for our journeys. Her assist and communication is great, and her expertise and organisational abilities are distinctive. She thinks of all the pieces! She navigated us by means of the COVID cancellations and rebookings seamlessly and has even booked holidays for us that required juggling the wants of three households. We extremely advocate contacting Kim in your journey bookings, and we will likely be reaching out to her once more for our subsequent vacation!
Submitted by Nicola Cunningham on 18/07/2022
Immediate, dependable, knowledgible and tremendous pleasant service
Kim was on high of our journey reserving from the phrase go.Kim knowledgeable us of all the extra doc necessities wanted as a result of COVID and saved us up-to-date of any adjustments that occurred throughout our travels.Primarily based on her expertise with airways throughout the pandemic, Kim guided us in the direction of flights she trusted would work, however nonetheless targeted on getting the very best deal for us as a household of three.Reserving the aisle seat within the center part was an superior advice for my solo return flight, too!We could not have been happier with Kim’s pleasant nature and lumps of data and expertise, and would extremely advocate Kim.
Submitted by Liesl on 07/07/2022
Wouldn’t e book a home or worldwide vacation another approach
We’ve got been working with Kim for greater than 3 years now for home and worldwide holidays. This previous 12 months, whereas we haven’t been in a position to journey, Kim has been on the finish of the telephone and e mail every time, rescheduling a reserving and offering choices. She works so exhausting for her shoppers. We’ve got skied in Canada together with her and can’t wait to get again sooner or later quickly.
Submitted by Zoe Habersberger on 04/10/2021
5 Star Service
We’ve got booked a number of holidays by means of Kim and have been spoilt with every of the packages she has put collectively. From the massive worldwide white Christmas to the home tropical holidays, every had been tailor-made to what our household required. Kim’s consideration to element with every vacation is great and we liked incorporating her enjoyable concepts into the journeys which we hadn’t considered. I like how you do not have to elevate a finger, Kim does all of the work curating the proper stress free vacation for you. The packages Kim places collectively are 5 star all the way in which – you’ll not be dissatisfied reserving a vacation by means of her.
Submitted by Stacey Harden on 26/09/2021
It’s nice to take care of a journey agent with a lot expertise
We’ve got been coping with Kim for 15 years. We do organised excursions and customised journeys. It’s the personalised journeys that Kim excels at. All the time nicely organised and trouble free. As soon as Kim is aware of your likes and dislikes she all the time will get the lodging, location and sightseeing excellent. We’re a retired couple so we’d like all the pieces to go to plan.
Submitted by Peter Allison on 26/09/2021